FREQUENTLY ASKED QUESTIONS


If you are looking for a limo or private car service, our Austin team at Capital City Limousine knows you may have a number of questions about the services we provide and the logistics of utilizing these services. As such, we’ve collected the following list of some of the questions we are asked most frequently by clients and potential clients, along with their answers. We hope that these provide you with the information you are looking for, but if your question is not listed here or if you would prefer to contact us directly, feel free to call us today at (512) 765-0050. We look forward to talking to you.

WHAT KINDS OF VEHICLE OPTIONS DO YOU PROVIDE?

At Capital City Limousine, we believe that limousine companies should provide a variety of vehicle options to customers, which is why we offer BMWs, Ford King Ranch Expeditions, and Lincoln Navigators. We hope that by providing such a wide variety of vehicles to prospective customers, you’ll find the right vehicle for your special occasion.

WHAT KINDS OF EVENTS DO YOU SERVICE?

Anything you need. At Capital City Limousine our priority is to get you to and from your event in style and class, no matter what the event is. People commonly hire us for business events, parties, wedding transportation. Whatever your event is, Capital City Limousine can help you. Talk with us today about the event you have in mind and we can arrange it for you.

WHAT MAKES YOU DIFFERENT?

The professionalism and quality of our services at Capital City Limousine set us apart from other companies. At Capital City Limousine our top priority is client satisfaction. We are dedicated to enhancing our customers’ special events by providing excellent transportation services conducted only by professional and well-trained drivers. Additionally, all of our drivers are CPR-certified as a safety measure.

WHY SHOULD I HIRE A LIMO?

Many choose to hire a limo for special occasions, such as prom, wedding events, graduation, birthdays, and the like. At Capital City Limousine, we also cater to corporate needs or celebrity events in the Austin area because we believe that everyone who desires the style and privacy of a limo service should have it.

CAN I AFFORD A LIMO?

At Capital City Limousine, we can discuss your particular limousine needs and the budget at your disposal. We love to think that everyone can enjoy the limousine experience and want to encourage Austin residents to review our fleet and our services. Depending on the individual choices that you make for your event or special occasion, we can find an option that suits your needs within a reasonable price range.

CAN I HIRE A LIMO FOR PRIVATE USE?

Many people need a limousine for private use, and this is a critical service that we provide. Perhaps you have an important out-of-town guest coming that you want to host in style, or maybe you need to arrive at an Austin event exuding professionalism and class. You may even wish to take advantage of the anonymity that a limousine can provide. Whatever your reasons for needing a private limo car or service, we can cater to your needs at Capital City Limousine.

ARE YOUR DRIVERS SPECIALLY TRAINED?

At Capital City Limousine, we only work with the most qualified limousine drivers in the Austin area, as we are dedicated to the safety and security of our clients. We even make sure that all of our drivers are CPR certified, because in case of an unforeseen emergency, you want a reliable individual to be immediately available to you.

WHEN YOU SAY YOU’RE “PROFESSIONAL” WHAT DO YOU MEAN?

Professionalism is one of the most important aspects of our philosophy at Capital City Limousine. We uphold our high standards of professionalism through several elements, such as with our courteous and experienced drivers, punctual service, and luxurious fleet so that you arrive to your destination in style. Our professionalism is bound to exceed your expectations.

DO I NEED TO MAKE RESERVATIONS FAR IN ADVANCE?

Although it is possible to make last-minute reservations for limousine services at Capital City Limousine, we do not encourage waiting so long. The best way to ensure that you get the services that you need at the time that you need them is as soon as possible. As soon as you know your specific dates and times, get in touch with us about making your reservation. That way you can count on having a limousine at your service when you need it.

IS ONE TYPE OF LIMOUSINE BETTER THAN ANOTHER?

At Capital City Limousine the reason we have so many different limousine choices available to our customers is so that they find the one that suits their personality and needs the best. We do not argue that one type is “better” than another, except in the sense that if you think one is better, then we’ll work hard to get that one for you and your event.

ARE LIMOUSINES PRIVATE?

Yes. Though some of our vehicles have the option to speak personally with a driver through the vehicle, you can always close this form of communication and enjoy your privacy in the passenger area of the limousine. Many people choose this privacy, especially if they are part of or attending a high-profile event, or are hosting VIP clients or investors. We value your privacy and offer the best possible scenario for enjoying the luxury of a limousine without imposing on your privacy.

WILL MY DRIVER ACCOMMODATE CHANGES TO MY EVENT PLANS?

Yes. When you hire our services you are hiring us for all of your needs, so if your plans change suddenly then we can usually accommodate those changes. Of course, time constraints might hinder total accommodation, but you can always give us a call to discuss any changes that you anticipate.

DO YOU CHARGE MORE FOR WEDDING SERVICES?

Usually, we base our prices on the type of vehicle, the length of time you need the vehicle, and any other personalized services required. We speak with each individual client about rates, and these are subject to change depending on a number of factors. We handle business in this way because we want to serve a range of clientele with professionalism and luxury without having set prices that hinder our flexibility to accommodate to your needs.

DO YOU HAVE AVAILABILITY FOR ACL MUSIC FESTIVAL?

Capital City Limousine books drivers for every kind of event in the Austin area, including ACL. Every event is different in Austin, and each year we book for ACL. If you know that you are traveling to or around Austin for ACL and want to hire a limousine, we recommend checking as early as possible for availability. ACL is extremely popular, so it can book up quite early.

HOW FAR IN ADVANCE SHOULD I BOOK A LIMO?

It depends on the event and the length of time you will want the limousine. For people who may need limo services for multiple days or multiple events, we recommend booking as early as you can, as our availability fills up quickly for large or well-attended events. As soon as you know the date and time of your event, we recommend checking our availability. Checking early can help ensure that you get the vehicle type that you want as well, which can make your night more enjoyable in the long run.

IS A LIMO OVER-THE-TOP FOR A DATE?

Absolutely not! We all want to make a good impression on a date, and sometimes the luxury and elegance of a limousine is the perfect way to do so. Of course, you’ll have to judge for yourself your date’s preference, but it never hurts to go out on a limb. Erring on the side of the class and luxury that Capital City Limousine provides, we hope that hiring a limousine for your date will impress, and make it a night to remember.

WHO IS YOUR USUAL CLIENTELE?

That is difficult to answer, as our clientele ranges a lot. We cater to clients who are attending any kind of special event, or who need to utilize our services privately. We drive clients to and from proms, weddings, business meetings, corporate events, celebrity events, dates and so much more. It is safe to say, then, that our clientele varies entirely throughout the general population, and you or anyone else in Austin could easily use our services for the night.

DO YOU EVER RUN ANY SPECIALS?

Yes! Depending on the various events happening in Austin, Capital City Limousine does run specials on our set of unique and luxurious vehicles. In the past we have had special prices for events like Austin City Limits music festivals, where we reduce prices for clients, so they can enjoy a convenient alternative to festival traffic. You can always call our offices to learn more about our specials and future events when our services will be discounted.

HOLIDAYS AND EVENTS